Best Practices Chat

CHECK SPELLING

Make sure to quickly spell check your messages before you send them.

BE QUICK

As the chat can become busy it is important to answer quickly to your clients questions during the live event.

QUESTIONS TO ANSWER

You will find yourself in a position where a questions should rather be answered by the host instead of a chat moderator. This is part of the show set up and "script" for the entire event. Check with your team which kind of questions should be answered by a host